Security Policy
Our commitment to security excellence and responsible vulnerability disclosure
Vulnerability Disclosure Programme
How to Report Security Issues
We take security seriously and appreciate the efforts of security researchers who help us maintain the highest security standards.
Contact Information
- Email: security@packetblock.com
- Web: https://packetblock.com/security
- Response Time: Within 24 hours for initial acknowledgement
- Languages: English preferred
Security Practices
Continuous Monitoring
- • 24/7 security monitoring
- • Automated threat detection
- • Regular security assessments
- • Incident response procedures
Team Security
- • Background checks for all team members
- • Security training and awareness
- • Access control and monitoring
- • Regular security reviews
What We Expect
Do
- • Report vulnerabilities promptly
- • Provide detailed reproduction steps
- • Allow reasonable time for fixes
- • Use responsible disclosure practices
- • Respect our systems and data
Don't
- • Access or modify data without permission
- • Perform destructive testing
- • Disclose vulnerabilities publicly
- • Use automated scanning tools
- • Attempt social engineering
Recognition & Acknowledgements
We believe in recognising the valuable contributions of security researchers who help us improve our security posture.
Recognition Programme
- • Public acknowledgement (with permission)
- • Bug bounty programme (coming soon)
- • Professional references